When I asked why they never notified me of the mistake personally, (They had all my information) he scoffed and said that was my sister's job to tell me....
They buried MY MOTHER that way!
Maybe it doesn't matter to them, but it sure does to me.
This is disrespectful to my Mother, family and the absolute worse way to handle a mistake. This is unacceptable.
My mom will be gone two months tommorow.
I am disabled and live in Arizona.
Then! They said well the last name is right and threw one hundred dollars at the bill, calling it good enough!
We have done business with Brackett's for generarions.
Just found out some very upsetting news...
Brackett Funeral Parlor in Brunswick Maine had the
My mother passed two months ago and Brackett's handled everything, so I thought...
It is settled, in their opinion.
I am unable to travel.
I called today, as soon as i heard this news, and was treated like a nobody by the very RUDE funeral director, who not only didn't apologize for what they had done, but dismissed me by saying an adjustment to the bill was made.
Then! Rather than replacing the plaque with the CORRECT NAME,
Engraved onto a plaque for my Mother's vault!
I've never heard of such a thing before! They could have easily replaced this before her burial, after the funeral.
They never caught the mistake!
It wasn't until the FUNERAL, two weeks later that it was caught by family in attendance!
WRONG NAME
Brackett Funeral Home is a US Funeral Home based in Brunswick, Maine. Brackett Funeral Home is located at 29 Federal St, Brunswick, ME 04011, USA.
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