Rude customer service. The few times I have gone in recently I have always received the same attitude, and its not a friendly one. No wonder the locals did not recommend Fields to me as a jeweler. Cold and unfriendly atmosphere and I refuse to give my money to a business that can't give me the slightest bit of respect. They should be embarrassed..
VERY POOR Customer service! I went there because of an ad on Christian radio but no longer listen to their recommendations. I needed to return a pair of earrings in original gift box and bag - he refused to exchange them or refund Fifty odd dollars - Minus on the 5 Star scale!
I have bought a number of pieces of jewelry here, including a wonderful tourmaline pendant for my wife at Christmas. They are both highly competent and honest. You will not get the smiling B.S. sales personalities that the chain stores specialize in, so if that is of paramount importance, go elsewhere.
I was respected and received what I wanted. Beautiful work from passionate jewelers.
I recently visited Keith Field Classical Goldsmith on Main Street in Brunswick, Maine. I was shopping for my wife and daughter for Christmas and had an excellent experience. They had a great selection and were able to help me make decision that were ultimately quite successful. Great customer service. If you have the chance - definitely check them out. I highly recommend their sea glass earrings: a beautiful, truly unique Maine inspired gift!
Keith Field Classical Goldsmith is a US Jewelry Store based in Brunswick, Maine. Keith Field Classical Goldsmith is located at 147 Maine St, Brunswick, ME 04011, USA.
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